My rate starts at $350 for each 45-minute individual appointment. 

Payments are accepted via major credit cards.

No, I do not take insurance. I’m considered an “out-of-network” provider and can send you a monthly receipt of services (this is called a “super bill”) if you have out-of-network benefits. You can submit your super bills to your insurance company for reimbursement.  

You would need to call the Member Services number on the back of your insurance card to ask if you have out-of-network benefits. When you talk to the Member Services agent, ask:

1. Do I have out-of-network benefits for outpatient psychotherapy or mental health services (outpatient office visit or telehealth)? Usually, a PPO provides these types of benefits.

2. What is my deductible, and how much of it have I already met this year? 

3. What is my out-of-network coinsurance for outpatient mental health services? 

4. Do I need a referral or pre-certification from an in-network provider to see an out-of-network provider?

5. How do I submit claims for reimbursement?

6. What is the rate for reimbursement for the CPT diagnostic code 90834-95 or 90834-GT (i.e., 45-minute individual therapy session provided by teletherapy)?

There is no clear-cut or correct answer to this question. It largely depends on your goals and situation. Some individuals find relief and choose to end therapy after 6-8 weekly sessions, while others decide to engage in therapy long term (more than 20 weekly sessions). Often, individuals choose to remain in therapy (after having addressed their initial concerns) to work through additional issues that come up. Whatever your situation, we can work together to help you decide what would best support your needs.

We’ll meet via teletherapy using a HIPAA-compliant video platform. Once we schedule an appointment, I will send you the link to our virtual session. You can join our session (without having to download software) from wherever you are, as long as you’re in a private space with good internet connection. 

That being said, if there is enough interest in meeting in person, my virtual practice would shift to a hybrid model in the future.

As I am licensed in New York, the New York regulations allow me to work with you only if you are physically located in New York at the time of our weekly scheduled session.

I work with clients on a weekly basis. The blend of helping you navigate nuances within your cultural context and the skill-building/behavior change components in therapy is most effective with a consistent weekly cadence.

Why is this frequency most effective? Because meeting weekly will allow us to build a strong therapeutic relationship and maintain momentum, and for you to: 

• Process in real time during sessions

• Receive consistent support and feedback on your skills practice so that your progress sticks sooner

• Meet milestone improvements faster

Your first full session is a 45-minute video appointment on a secure telehealth platform. We’ll review key parts of your intake paperwork, go over confidentiality and practice policies, and talk about what’s bringing you in now. I’ll ask questions to better understand your history, current stressors, and goals, and we’ll discuss whether ongoing weekly sessions feel like a good fit. For many clients, this first meeting also helps clarify what they’d like therapy to focus on.

My practice uses a limited cancellation policy. Each calendar year, weekly clients get 3 free cancellations for any reason, as long as I’m notified at least 72 hours in advance. After those 3 cancellations, any cancellation will be charged the full session rate. Whenever possible, free same-week rescheduling (depending on mutual availability) is encouraged.

I’ve found that this policy best protects the weekly cadence required to maintain the momentum of values-anchored skill building and pattern-level behavior change. By attending your weekly reserved therapy appointment, you’re more likely to experience results expeditiously from our work together.

A cancellation made within the 72-hour period is considered a late cancellation and would be charged the full session rate.

No shows are also billed the full session rate.

I like to have clients think of the first month or two as a trial period to confirm that our work together feels like a good match based on our initial conversation.  

Although the initial consultation is meant to get a sense of whether working together would be the right fit, gauging a therapist-client match doesn’t always happen until after the first several sessions.

If you realize that I am not as good of a fit as you initially thought, please bring this up to me as soon as possible during our session. I am happy to provide you with the contact information to other therapists who may be able to provide you with the support you need.

If I realize that I cannot provide the support that you’d like or need after I have collected additional information during our initial sessions, I will discuss this with you during our upcoming session and provide you with referrals to other therapists who may be able to help you.

I am not a crisis counselor and do not handle emergencies.

If you are in crisis and/or require immediate assistance, please call 911 or go to your nearest Emergency Department.

Other crisis/emergency resources include:

• The 988 Suicide & Crisis Lifeline: Call 988 or view their website. 

• Crisis Text Line: Text HOME to 741741 or visit the Crisis Text Line website for more information. 

• The Trevor Project: Connect with a trained counselor anytime by calling 866-488-7386. Or, text START to 678-678. Visit The Trevor Project’s website to learn more. 

• Mobile crisis team: Call 988 and visit The Mobile Crisis Team website

In my experience, individuals who are self-motivated, engaged, growth-oriented, and willing to receive ongoing feedback are those who get the most of their sessions with me. In addition, those who commit to attending regular, ongoing therapy sessions and complete the recommended skill building/practice in between sessions find their experience fulfilling and worthwhile.

Getting started is easy:

1. Reach out to schedule a free 15-minute phone consultation by completing the contact form on the website: https://www.chenthrivepsych.com/contact.

2. Meet for the phone consultation, explore whether we’re the right fit to work together, and book a first appointment to create a plan together. 

3. Identify what a fulfilling life looks like for you, what your core values are, and learn and practice effective coping skills.